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FAQ

Maintenance of your accessories

How do I clean my leather accessories (ties/bow ties)?

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To clean your Godefroi leather accessories, we recommend using a mild leather cleaner with a cloth. However, if stains need to be removed, please consult a professional leather cleaner near you.

What is the best way to store my leather tie?

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Since folding your tie may create some unwanted creases, we suggest that you simply hang it on a wooden hanger. Also, be sure to keep your tie out of the sun, as the color may fade. Hang it in a cool, dry, well-ventilated area that allows the leather to breathe. If your leather tie has a crease, you can press it with an iron at a very low temperature, taking care to put a piece of fabric on the leather to protect it.

Store at Godefroi

What is the currency used for the sale of your accessories?

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We sell our items in Canadian dollars, however, by scrolling down the menu under the shopping cart icon, you will be able to view the price of our accessories in the desired currency.

Can I cancel my order once it has been activated?

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Once you submit your order to us, yes we can cancel or exchange it as long as it is not being shipped. For more information: info@maisongodefroi.com

How long does it take to receive your products?

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Since all our items are handmade in Montreal, you should allow two weeks for delivery.

How do I pay my bill?

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You can pay by credit card or via the PayPal service.

Is the information provided secure?

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Your data is 100% secure during and after the systematic verification.

Do you deliver to my country?

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We currently ship across Canada and around the world.

Can I return my order?

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Please see the return policy section on our terms and conditions page.

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